Privacy Policy

Last updated: February 2023

At Waitley® Batteries, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website waitley.shop (the “Site”) or purchase our products.

Collection of Personal Information

We may collect the following types of personal information about you:

Contact information such as your name, email address, postal address, phone number, and other identifiers that allow us to contact you. This information is collected when you create an account, place an order, subscribe to marketing communications, contact us with questions or feedback, or participate in surveys and promotions.
Payment information such as payment card details, billing address, and other financial information. This information is collected when you make a purchase on our Site.
Order information such as your purchase history, order status, shipping/billing details, and other information related to the products you have purchased from us.
Usage information such as information about how you interact with our Site, including what pages you visit, products you view or search for, items added to your cart, and how you arrived at our Site. This information is collected through cookies, web beacons, and other tracking technologies.
Device information such as your IP address, browser type and settings, device manufacturer and model, operating system, and other identifying information about the device you use to access our Site. This information is collected through cookies and other automatic data collection technologies.
Location information such as your device’s geographic location, which is collected through GPS, Wi-Fi triangulation, and other location tracking technologies if you enable location services on your device.
Feedback such as any comments, suggestions, or opinions you choose to voluntarily provide regarding our products or services.

Use of Personal Information

The personal information we collect allows us to operate, maintain, enhance, and provide our products and services. Specifically, we may use your personal information for the following purposes:

Process, fulfill, and follow up on your orders and purchases.
Respond to your customer service inquiries, refund requests, and other issues.
Send transactional communications such as order confirmations, shipping notices, and requests for reviews.
Send marketing communications promoting our products, services, sales, and other updates we think may interest you. You can opt out of these communications at any time.
Personalize your experience on our Site by presenting products and offers tailored to you.
Allow you to participate in contests, sweepstakes, surveys, and other promotions.
Improve and optimize our Site’s design, functionality, and ease of use.
Detect and prevent fraudulent transactions and other illegal activities.
Conduct analytics and perform market research regarding our customers’ interests, behaviors, and trends.
Comply with legal obligations and requirements.
Resolve disputes, enforce our policies, and protect our rights and interests.
Carry out any other purpose described to you at the time the information was collected.

Disclosure of Personal Information

We will not disclose, sell, rent, or share your personal information except in the following circumstances:

Service providers: We may share your information with trusted third party service providers that perform services on our behalf, such as payment processing, order fulfillment, email delivery, auditing, marketing, analytics, customer service, data storage, and other similar services. These third parties are only provided the minimum amount of personal information necessary to complete the requested service.
Business transfers: If we undergo a merger, acquisition, bankruptcy, or other transaction involving the sale or transfer of some or all of our assets, we may be required to disclose your information to a buyer or other successor entity. We will make reasonable efforts to notify you beforehand if this occurs.
Legal requirements: We may be obligated to disclose your information if such action is necessary to comply with any applicable law, regulation, subpoena, court order, legal process, or governmental request. We may also share information to establish or exercise our rights, to defend against legal claims, to investigate and prevent fraud, and to protect the security and integrity of our Site.
Consent: We may share your information with any third party with your consent or direction to do so.

Security of Personal Information

We take reasonable precautions to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. Our website uses industry-standard SSL encryption to safeguard your payment information. However, no internet or email transmission is ever fully secure or error-free. Therefore, we cannot guarantee the absolute security of your personal information.

Children’s Privacy

Our Site and mobile apps are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us. If we discover that a child under 13 has provided us with personal information in violation of this policy, we will promptly delete it.

Your Privacy Choices and Rights

You have certain choices and rights when it comes to managing your privacy preferences on our Site and controlling how your personal information is collected, used, and shared.

Marketing communications: You may opt out of receiving promotional messages from us by following the unsubscribe instructions in any promotional email you receive or by contacting us directly. Note that you cannot opt out of transactional communications regarding your orders or account activity.
Cookie controls: Most web browsers allow you to adjust your cookie settings to limit or disable cookies. Please note that disabling cookies may affect your ability to use certain features of our Site.
Do Not Track (DNT) signals: Some browsers have incorporated DNT signals that can notify websites you visit that you do not want your online activities tracked. Because a uniform standard has not yet been established for recognizing or honoring DNT signals, we do not currently respond to browser DNT signals.
Accessing, updating, and deleting your information: In accordance with applicable law, you may have the right to access, update, retrieve, delete, or restrict the processing of your personal information. You can manage your information and exercise these rights by contacting us. Please note we may need to retain certain information for recordkeeping and to complete transactions initiated prior to your request.

California Resident Rights

If you are a California resident, you have certain rights and privileges under the California Consumer Privacy Act (CCPA). These include:

The right to know the categories and specific pieces of personal information we collect, use, disclose, and sell about you.
The right to request deletion of your personal information.
The right to opt out of the sale of your personal information. Note that we do not sell your personal information.
The right to not receive discriminatory treatment for exercising your CCPA rights.

To make a request under the CCPA, you may contact us as specified in the “Contact Us” section below.

International Data Transfers

If you access or use our Site outside the United States, your personal information will be transferred, processed, and stored in the United States and other countries where our servers and third-party service providers are located. By using our Site and providing us with your personal information, you consent to this transfer, processing, and storage of your information in the United States and other jurisdictions.

Links to Third-Party Sites

Our Site contains links to websites operated by third parties whose policies and practices regarding the collection and use of your personal information may differ from ours. These third-party websites may collect your personal information when you visit or make purchases from them. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of each website you visit to better understand their privacy practices.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in technology, law, our business operations, or to align with industry best practices. The revised Privacy Policy will take effect immediately when posted on this Site. Your continued use of our Site constitutes acceptance of the revised Privacy Policy. We encourage you to periodically review this page for the latest version of our Privacy Policy.

Contact Us

If you have any questions about our Privacy Policy or information practices, please contact us:

By email: [email protected]

By phone: 1-800-123-4567

By mail: 123 Battery Lane, Powerville, CA 90000